Legal
Cancellation and refund policy
Try first, pay later, cancel any time. Here is how cancelling and refunds work.
The short version
- Try everything free for 14 days. No card needed.
- Cancel any time, and you won’t be charged again.
- We refund double charges, charges after you cancelled, and long outages caused by us.
- Approved refunds reach you in 5 to 7 working days.
Try before you pay
Every account starts with a 14-day free trial, with no card needed. Use it to check that GrowthDwar is right for your business before you pay anything.
Cancelling
To cancel, write to us at info@growthdwar.com from the email address on your account. We stop the next renewal within one working day.
Your plan stays active until the end of the period you have paid for, and you won’t be charged again.
When we refund
Payments for a period that has already started are not refunded, except when:
- you were charged twice for the same period;
- you were charged after you cancelled;
- GrowthDwar didn’t work for more than 3 days in a row in that period because of a fault on our side.
For a double charge or a charge after cancelling, we refund the full amount. For an outage, we refund the days you couldn’t use GrowthDwar.
Please ask within 30 days of the payment.
How to ask for a refund
Write to us at info@growthdwar.com from the email address on your account, with the date and amount of the payment. We reply within 3 working days.
Approved refunds go back the way you paid, by card, UPI or net banking, within 5 to 7 working days. Your bank may take a few more days to show it.
WhatsApp message charges
Charges for WhatsApp messages are paid to Meta, not to us, so we can’t refund them. Meta’s own rules apply.
Delivery
GrowthDwar is an online service, so nothing is shipped. Your account works as soon as you sign up, and a paid plan starts as soon as the payment goes through.